1) Digital Delivery Overview

• All products and services on EngineeringDownloads are delivered digitally (downloadable files and/or streaming tutorials).
  No physical shipping is available or required.
• Most digital purchases are available immediately after successful payment.
• Delivery is provided via one or more of the following:
  direct download, account library access, email delivery,
  or streaming content access.

2) Downloads

Downloadable products may include engineering models, project files, documents, templates, scripts, or other digital assets.
After checkout, you will typically receive access through your account and/or a download link.

2.1 When downloads become available

• Instant delivery: Most downloads are available immediately after payment confirmation.
• Manual review (rare): In some cases (e.g., fraud prevention, payment verification), delivery may be delayed.
  If this happens, we will help you get access as soon as possible.

2.2 Download limits & availability window

For security and bandwidth reasons, we may apply reasonable limits (for example: time-based access windows or download attempt limits).
If you hit a limit or your link expires, contact support — we can usually restore access after verification.

3) Streaming Tutorials

Some tutorials are delivered via online streaming (not downloadable). Streaming content becomes accessible through
your account once payment is confirmed.

3.1 Streaming requirements

• Stable internet connection is required.
• A modern browser is recommended (Chrome, Edge, Firefox, Safari).
• Some content may not support offline viewing.

3.2 Access duration

Streaming access may be provided as lifetime access or limited-time access depending on what is stated on the product page.
Always refer to the specific listing for the exact access duration.

4) Access, Accounts, and Links

• Account access: Your purchases may appear in your account/library area on EngineeringDownloads.
• Email delivery: You may also receive purchase confirmation and access links by email.
  Please check your spam/junk folder if you do not see it within a few minutes.
• Correct email required: Delivery depends on the email and account you used during checkout.
  If you typed the wrong email, contact support so we can help.
• Security: Do not share your account or links publicly. For protection, we may restrict suspicious activity.

5) Delivery Issues & Troubleshooting

If you cannot download a file or access streaming tutorials, we recommend the steps below before contacting support:

1. Confirm the payment is completed and you received an order confirmation.
2. Log out and log back in, then check your account/library page again.
3. Try a different browser or use incognito/private mode.
4. Disable browser extensions (especially ad blockers) and retry.
5. Try a different network (some workplace networks block downloads/streams).

6) License & Usage

• Purchases grant a license to use the delivered digital content according to the rules stated on the product page
  and our Terms & Conditions.
• Resale, redistribution, or public sharing of files, download links, or streaming access is not allowed
  unless explicitly stated otherwise.
• If we detect abnormal activity (for example: repeated failed download attempts, sharing links publicly, or account misuse),
  we may temporarily restrict delivery access while we investigate.

7) Contact

For delivery/access issues, contact us at:
info@engineeringdownloads.com